Effective Date: May 27, 2026
Realty Tax Challenge, Corp. (“Realty Tax Challenge,” “RTC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at propertytaxrefund.com, communicate with us, or engage our services.
Information We Collect
We may collect the following information:
- Contact information you provide to us, including your name, business name, email address, phone number, and mailing address.
- Property information related to commercial real estate for which you seek property tax appeal services, including property address, assessment details, and ownership information.
- Communications between you and Realty Tax Challenge, including phone calls, emails, text messages, and form submissions.
- Website usage information such as IP address, browser type, pages visited, and referring URLs, collected through standard web analytics tools.
How We Use Your Information
We use the information we collect to:
- Provide property tax appeal and consulting services.
- Respond to inquiries and communicate with you about our services.
- Send appointment confirmations, follow-up information, and service-related messages.
- Comply with legal and regulatory obligations.
- Improve our website and services.
SMS / Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you provide your mobile phone number and consent to receive text messages from Realty Tax Challenge, you may receive SMS messages relating to your property tax appeal inquiry, including appointment confirmations, follow-up information discussed on calls, document delivery links, and answers to questions you have raised.
Message frequency varies and is typically low. Message and data rates may apply. You may reply STOP at any time to opt out of further messages, or reply HELP for assistance. Opting out of SMS does not affect any other communications between you and Realty Tax Challenge.
How We Share Information
We do not sell your personal information. We may share information only in the following limited circumstances:
- With service providers who assist us in operating our business (such as CRM, email, and telephony providers), bound by confidentiality obligations.
- With taxing authorities, assessors, and other government bodies as necessary to pursue property tax appeals on your behalf.
- When required by law, subpoena, or other legal process.
- To protect the rights, property, or safety of Realty Tax Challenge, our clients, or others.
Cookies and Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve user experience. You can control cookies through your browser settings.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You may contact us at any time to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal information.
- Opt out of marketing communications (email or SMS).
Children’s Privacy
Our services are intended for commercial property owners and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Realty Tax Challenge, Corp.
510 Broadhollow Road, Suite 210
Melville, NY 11747
Phone: 914-348-9473
Email: info@propertytaxrefund.com